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Old June 30, 2001, 08:00   #1
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yes, the server was down for 6 hours....
in case you didnt notice

if you take the numbers of this year though i think we are still around 99% uptime....
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Old June 30, 2001, 08:15   #2
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Nevertheless, being down for several hours for the 3rd time in 3 weeks is not a good thing. And why is the clock 3 hours behind every time the server goes down?
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Old June 30, 2001, 08:26   #3
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Mark/Dan

1. I appreciate all the work you do, bla bla bla *

2. Is this teaching you anything? Hopefully, you will take a firmer hand with the tech staff and push for better explanations.

3. Maybe I should start a poll on the next downtime *


*obligatory smileys to make it more gentle for Dan...
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Old June 30, 2001, 10:10   #4
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Going down, down, down....
Hmmm, didn't notice, was sleeping.

Seems to be happening quite frequently as of late.

Any idea what is causing it?
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Old June 30, 2001, 11:00   #5
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Old June 30, 2001, 17:44   #6
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We are firm enough on tech, GP, and they have isolated the problem of the previous crashes.

I am told it is the result of certain scripts being run several sites on the network that have been, suffice to say, inproperly programmed. They have contacted the owners of these sites and are actively monitoring the situation. I would say that should the server go down again and it is proven that these scripts are the culprit that GS Tech. will forcibly terminate them.

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Old June 30, 2001, 18:03   #7
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Re: Going down, down, down....
Quote:
Originally posted by Chris 62
Hmmm, didn't notice, was sleeping.

Seems to be happening quite frequently as of late.

Any idea what is causing it?
Well, you might not be drinking enough caffeine.

What? It was funny. BTW, the server's still three hours behind time. The only time this ever bothered me was when I posted right before the server went down. It came back up almost immediately, but with the three hour lag. Because of this, any time I tried to post in the next three hours, it gave me the message that posting more than once every forty-five seconds was verboten.
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Old June 30, 2001, 18:15   #8
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Quote:
Originally posted by DanQ
We are firm enough on tech, GP, and they have isolated the problem of the previous crashes.

I am told it is the result of certain scripts being run several sites on the network that have been, suffice to say, inproperly programmed. They have contacted the owners of these sites and are actively monitoring the situation. I would say that should the server go down again and it is proven that these scripts are the culprit that GS Tech. will forcibly terminate them.

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Thanks for the update. Glad to see you stepping in and kickin'ass...umm are we one of the offenders? Is vB an issue?

(consider the smilies inserted)
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Old June 30, 2001, 18:17   #9
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Re: Re: Going down, down, down....
Quote:
Originally posted by KrazyHorse


Well, you might not be drinking enough caffeine.

What? It was funny. BTW, the server's still three hours behind time. The only time this ever bothered me was when I posted right before the server went down. It came back up almost immediately, but with the three hour lag. Because of this, any time I tried to post in the next three hours, it gave me the message that posting more than once every forty-five seconds was verboten.
We just need to makes sure all downtimes are greater than three hours!!

Last edited by TCO; June 30, 2001 at 18:32.
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Old June 30, 2001, 18:18   #10
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Monday is a statutory holiday in Canada and Tech. thus won't most likely be able to correct it until Tuesday morning.

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Old June 30, 2001, 18:21   #11
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Hey GP. I always step in and kick ass... you know that by now, don't you?

I was told (this all was just yesterday) that no, Apolyton was not one of the culprits in the server crash, vB or otherwise.

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Old June 30, 2001, 18:30   #12
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Quote:
Originally posted by DanQ
We are firm enough on tech, GP, and they have isolated the problem of the previous crashes.

I am told it is the result of certain scripts being run several sites on the network that have been, suffice to say, inproperly programmed. They have contacted the owners of these sites and are actively monitoring the situation. I would say that should the server go down again and it is proven that these scripts are the culprit that GS Tech. will forcibly terminate them.

------------------
Dan; Apolyton CS
Now Dan this explanation is still a little fishy...sorta like when electricians try to blame the pump malfunction on the mechanics. Ya gotta push these guys or they will wiggle out without adequately addressing the problem!

I would push for a deeper explanation. We didn't have a problem before, but now we do...therfore: what changed?

Did several independent sites shift to new faulty programming...that sounds unlikely! Did several sites shift to vB and is that the problem? (insert suspicious smilie...side note: Stefu invent one and MarkG apporve it!) Did we go onto a new server and that is the issue? Does one guy control (program) all the misbehaving sites? What about the ads? Or the ISP you guys use? Any big changes there, recently.


I suspect the tech guys are blaming it on the hosted sites and then each time the thing goes down they blame another site. They need to figure out what makes the server go down and then check all hosted scripts...if this is REALLY the problem...

Not meaning to gripe or flame excessively...but troubleshooting can be difficult and technicians can have some mental blocks and avoidance behavior* which prevents them from really taking the bull by the horns and fixing the problem.

*This has been observed and even written about in operations literature.
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Old June 30, 2001, 18:33   #13
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Quote:
Originally posted by DanQ
Monday is a statutory holiday in Canada and Tech. thus won't most likely be able to correct it until Tuesday morning.

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Second Monday in a row; I'm in Québec. I love the "Fête Nationale"!
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Old July 1, 2001, 20:47   #14
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Until I have reason to believe otherwise, GP, I'm going to go with GS Tech's explanation and resolution plan of the problem.

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Old July 1, 2001, 22:37   #15
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OK, Dan. I hope you have a plan for what to say to them if the problem repeats....

Like that smile use!?

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Old July 1, 2001, 23:15   #16
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GP,

An improperly written program - one with bugs - doesn't have to crash consistently. Depending on the bugs it could work for years without a problem.
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Old July 1, 2001, 23:27   #17
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Quote:
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GP,

An improperly written program - one with bugs - doesn't have to crash consistently. Depending on the bugs it could work for years without a problem.
Agreed. That is why I'm advocating a more diligent search for the true root cause.
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Old July 1, 2001, 23:35   #18
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Actually, GP, if the similar circumstances arise in the future it is GS Tech. that will have to come up with a plan on what to relay, not me personally...

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Old July 2, 2001, 02:38   #19
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Hehe...luckily I was @ work
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Old July 2, 2001, 07:15   #20
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Never noticed fortunately. I was far too busy this weekend to be on Apolyton. I had Mr Lindley visiting you see
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Old July 2, 2001, 15:15   #21
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I definately noticed.
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Old July 2, 2001, 17:07   #22
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Well... at least it wasn't as bad as the one that reset PH's post count and destroyed several user accounts.
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Old July 2, 2001, 17:51   #23
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was damn inconvenient, had myself all setup to post some realay intereting threads and then *SMASH* no apolyton at all...
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