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Old October 28, 2001, 18:06   #1
Lechuck99
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EB order status Question
Anybody know what an order status of 'OPEN' means on EB site?
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Old October 28, 2001, 18:11   #2
Bane
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I pre-ordred from EB and mine has said 'processing' for the past couple of days..how long has your said open. Have you tried calling and getting a definition.
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Old October 28, 2001, 18:17   #3
Lechuck99
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When I got home from chruch today it said OPEN, last night it said prosessing.
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Old October 28, 2001, 18:28   #4
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When I got home from chruch today it said OPEN, last night it said prosessing.
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Old October 28, 2001, 18:31   #5
Bane
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When did you pre-order? I did it about 2 weeks ago
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Old October 28, 2001, 18:36   #6
Lechuck99
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I ordered yesterday (saturday) afternoon.
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Old October 28, 2001, 18:36   #7
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Hmm, mine went from 'placed' to 'open'.
As long as it says 'shipped' tomorrow, I don't really give a damn.
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Old October 28, 2001, 18:44   #8
Lechuck99
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think your right Templar.
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Old October 28, 2001, 19:28   #9
Lechuck99
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Good News Bane
Every time I tried to call EB today I go a busy signal, so I shot them an e-mail. Here is the reply they sent me;

Thank you for using the EBgames.com Online Customer Service Center.

Service ID: 198376

URL: N/A
Question: Subject: Order status question
Message : What does an order status of OPEN mean?

Albert Taylor
Cleveland, Ohio 44112
Voice & Fax: 216-249-3041
Lechuck99@earthlink.net
Answer: Hello from EBgames.com!
Thank you for writing us! If your status says "Open," it means that we have verified the majority of your credit card information and are currently waiting to ship your order. The next step is to process your credit card and ship your order to you. If you have any more questions or comments please reply to this email, give us a call at 1-877-432-9675 (internationally at 1-702-614-1570), or take a look at http://www.ebgames.com/ebx/help/default.asp as you may be able to find the answers to your questions in our help section. Thank you for choosing EBgames.com. Best regards, Franco Customer Service Rep. EBgames.com For further questions on this topic click on the link below. http://207.138.140.105:80/AtOnceServ...l?&clid=100380


We appreciate your business and look forward to serving you in the future. Please visit us again at http://www.EBgames.com.
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Old October 28, 2001, 22:26   #10
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Sounds good..so it goes to open then back to processing and shipping..hmm mine still says processing -- before it said that it was awaiting product -- I guess if it says shipped tomorrow then all is well -- if not CompUSA...
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Old October 29, 2001, 01:37   #11
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I preordered Civ3 from EB also, but I am going to the store to pick it up!!! They are going to hold it for me for 24 hours!!!
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Old October 29, 2001, 04:26   #12
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Um, mine went from processing to 'hold' and they sent me a mail to verify credit card thingie (the trick is, I ordered on colleague's German card on a Hungarian (really it is) billing address because they for some reason accept Gabonese credit cards but have no option for Hungarian ones...
I asked them two times in the mail whether that was verification enough but they keep sending those boilerplate answers and it is still on 'hold'. I am getting really nervous. I know the difference could at most be a day or two but i want to dent my teeth into the tin box ASAP.
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joseph 1944: LaRusso if you can remember past yesterday I never post a responce to one of your statement. I read most of your post with amusement however.
You are so anti-america that having a conversation with you would be poinless. You may or maynot feel you are an enemy of the United States, I don't care either way. However if I still worked for the Goverment I would turn over your e-mail address to my bosses and what ever happen, happens.
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Old October 30, 2001, 06:55   #13
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Reply to open !!
Quote:
The one who is obsessed of all civ games!!


Open means that they checked your Credit situation and your location and that they are waiting that the item ships to them
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Old October 30, 2001, 07:04   #14
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shipping info

PACKAGE PROGRESS
Date Time Location Activity
Oct 30, 2001 3:32 A.M. ISLAND CITY, NY, US LOCATION SCAN
3:16 A.M. ISLAND CITY, NY, US UNLOAD SCAN
1:20 A.M. ISLAND CITY, NY, US ARRIVAL SCAN
Oct 29, 2001 10:15 P.M. WEST CHESTER, PA, US ORIGIN SCAN
9:52 P.M. US BILLING INFORMATION RECEIVED


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joseph 1944: LaRusso if you can remember past yesterday I never post a responce to one of your statement. I read most of your post with amusement however.
You are so anti-america that having a conversation with you would be poinless. You may or maynot feel you are an enemy of the United States, I don't care either way. However if I still worked for the Goverment I would turn over your e-mail address to my bosses and what ever happen, happens.
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Old October 30, 2001, 08:04   #15
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update

ROUTED INCORRECTLY AT UPS FACILITY;PKG HAS BEEN REROUTED TO DESTINATION

someone's gotta die

edit: where the heck is nassau, NY?
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joseph 1944: LaRusso if you can remember past yesterday I never post a responce to one of your statement. I read most of your post with amusement however.
You are so anti-america that having a conversation with you would be poinless. You may or maynot feel you are an enemy of the United States, I don't care either way. However if I still worked for the Goverment I would turn over your e-mail address to my bosses and what ever happen, happens.

Last edited by LaRusso; October 30, 2001 at 08:12.
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Old October 30, 2001, 09:32   #16
Lechuck99
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That SUCKS CANAL WATER LaRusso . My order got screwed up also. I'm gonna go pick one up this morning from my local EB store and cut work.

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Old October 30, 2001, 09:55   #17
LaRusso
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Quote:
Originally posted by Lechuck99
That SUCKS CANAL WATER LaRusso . My order got screwed up also. I'm gonna go pick one up this morning from my local EB store and cut work.

water canal? argh
where the heck is nassau, ny. it should go to nyc, ny. damn damn damn. ups is one shitey company. i am obsessively checking shipment status. then it is several more days until it arrives here UH


edit: nassau is still some 100 mi away. good that they did not send it to buffalo, ny or canada
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joseph 1944: LaRusso if you can remember past yesterday I never post a responce to one of your statement. I read most of your post with amusement however.
You are so anti-america that having a conversation with you would be poinless. You may or maynot feel you are an enemy of the United States, I don't care either way. However if I still worked for the Goverment I would turn over your e-mail address to my bosses and what ever happen, happens.

Last edited by LaRusso; October 30, 2001 at 10:03.
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