help

[Jim Nelles]

Can someone help me understand why my game won't load? It will run the opening movie, allow me to select 'tutorial' and 'new game (or whatever)' but the text script is all squished together, and when I go to build my first city, it leads to an illegal act requiring a reboot of my computer. Any ideas would be helpful, Firaxis didn't respond to my questions to them. Thanks in advance for your kind assistance. Jim