PTW and Norton Systemworks 2003 Pro

Aias · January 30, 2003, 00:51

I recently installed Systemworks 2003 and now when I try to play PTW, the CD spins and I get the spinning CD icon, but the game won't work. I've tried reinstalling the game, launching it different ways, etc but still no luck. And Symantec charges $20 a call for tech support!

I was wondering if anyone else has run into this problem or might have a possible solution.

Thanks in advance!

Panag · January 30, 2003, 08:08

Quote:

Originally posted by Aias
I recently installed Systemworks 2003 and now when I try to play PTW, the CD spins and I get the spinning CD icon, but the game won't work. I've tried reinstalling the game, launching it different ways, etc but still no luck. And Symantec charges $20 a call for tech support!

I was wondering if anyone else has run into this problem or might have a possible solution.

Thanks in advance!

hi ,

trow systemworks of your comp , there is far better stuff out there

make sure you uninstall civ and ptw , do a search and look for files like civ , civilization , infogrames , etc , ..... delete and reboot , turn all your security programs off (!) install , get patch , turn security programs on , if asked in one way or the other to accept the changes , click yes , reboot again and it should work

you can also click on the drive the CD is in and click on "auto play" , ....

have a nice day

Jawa Jocky · January 30, 2003, 10:11

Start PTW from the disk and not a shortcut. Sounds stupid but it works for some problems.

Mad Bomber · January 30, 2003, 13:47

Aias;

Try their website instead of calling them there is a place to e-mail problems with their software. Personally I prefer Nortons Internet Security (made by the same company). The problem may also be with your PTW disk or files.

Conqueror · January 31, 2003, 21:00

Use the Symantec auto-upgrade feature to update your Systemworks.

My friend had some sort of problems with Systemworks 2002 buggind some games, and upgrading the product helped.

Aias · February 7, 2003, 12:14

I did try the full uninstall of Civ 3, PTW, and both of the patches. i then reinstalled. It worked until it crashed to my desktop, and now I'm having the same problems again!

I did send an email to Firaxis' technical support yesterday, so hopefully I'll hear back early next week.

Updating Systemworks didn't help either.

Any new ideas?

Aias

Panag · February 7, 2003, 14:14

Quote:

Originally posted by Aias
I did try the full uninstall of Civ 3, PTW, and both of the patches. i then reinstalled. It worked until it crashed to my desktop, and now I'm having the same problems again!

I did send an email to Firaxis' technical support yesterday, so hopefully I'll hear back early next week.

Updating Systemworks didn't help either.

Any new ideas?

Aias

hi ,

you have to turn norton off , then look for files like civilization , infogrames , PTW , etc , ..... manually , then delete them , accept changes with norton , reboot , reinstall with security down , get patches , enjoy , ....

have a nice day