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Old October 8, 2003, 21:17   #1
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I need some virus help please
Alright, I just got off the phone with my isp, I explained to him what my problem was. Which was, most search engines do not work, when I try to go to google, and I get this site that pops up and says something like "There is no website configured at this addres" and it says Cpanel at the top.
Well... the tech on the phone said its a virus and that he cannot help me with it... I was hoping someone here can.
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Old October 8, 2003, 22:44   #2
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Any help... Please?
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Old October 8, 2003, 22:46   #3
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You have a virus. But nobody here can help. Sorry
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Old October 9, 2003, 07:34   #4
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it could just be that your gateway's not configured.

open up the command prompt when you're connected to the internet.

if you're in 9x/me, type winipcfg. if you're in nt/2k/xp, type ipconfig /all.

if you don't see anything under "default gateway" or "dns servers", then it's likely not to be a virus at all, but a misconfiguration of your connection. to reconfigure it, you'll have to call your isp.

if it really is a virus, you can go to grisoft.com and download avg free--it's a small program, <1MB so it fits on a floppy diskette. run it and it might clear out the problem for ya.
this is if you don't have symantec/norton or mcafee.

once you're back on the internet, download adaware from lavasoftusa.com, run it, and then download spybot from security.kolla.de and run that second. then immunize.

finally, download the google toolbar, and allow it to block popups if you're in ie. if you use mozilla or opera, go into the preferences and disable popups.
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Old October 9, 2003, 10:29   #5
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No, it's not the gateway. I think it's a trojan called Qhosts.
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Old October 9, 2003, 11:43   #6
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could be it too. wasn't denying the possibility.
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Old October 9, 2003, 12:30   #7
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Q^3,

I don't think it's the gateway, since it's just the search engines he couldn't reach, not all the sites.
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Old October 9, 2003, 12:57   #8
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oh, i see. i just read that he couldn't get to any sites.
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Old October 9, 2003, 19:08   #9
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Go here, download the AV scanner, and run.

If that doesn't work, try this or this.

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Old October 14, 2003, 22:07   #10
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I've tried them all so far, without any solution quite yet... damn I miss google...
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Old October 15, 2003, 06:55   #11
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reboot, reformat, reinstall.
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Old October 15, 2003, 06:57   #12
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repeat
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Old October 15, 2003, 07:01   #13
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problem with cpanel, if that's what it is, is that all the major anti-spyware progs admit that that one's a ***** to remove.

so repeat steps 1, 2, and 3 as necessary after backing up the few document files you want to keep.
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Old October 15, 2003, 08:59   #14
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Oh, a computer virus!
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Old October 15, 2003, 10:04   #15
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Check this site out:

http://tomcoyote.org/forums/
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